Conflict management

This is an introspective course! We cannot control the behaviour of others: we can only manage our own responses. Even if you believe you handle conflict well, there is always room for improvement, so this course is ideal for anyone who works with other people.  

 

By reflecting on our reactions, communication styles and emotional responses, we can develop more effective strategies for navigating these situations. This self-awareness not only enhances our conflict resolution skills but also helps to nurture a more collaborative and understanding workplace environment. 

 

The aim of Conflict Management with The EMG is to equip attendees with skills to identify, understand and manage conflicts while promoting effective communication and a positive workplace culture. 

 

You'll learn:  

 

 

Maybe you've attended a conflict management course before, but you haven't been on one with The EMG! We know this because Conflict Management is new for 2025. Everything is bang up to date and you'll learn something new about yourself too.  

 

 

Classroom learning: contact us to book